Hope Community's Property Management Department: Rebuilding Neighborhoods One Block At A Time!
One of Hope Community’s primary institutional goals has been to enhance its Property Management operations. Under the direction of a highly accomplished Director of Property Management, the department has implemented new and much more effective property management software, increased rent collection rates to above industry standard, and worked to ensure the highest possible level of customer satisfaction.
Hope’s medium-term goal is to develop our Property Management Department to the point that we can market its services to a wide range of other uptown property owners.
The Property Management Department services over 1,300 affordable apartments in more than 78 buildings throughout East Harlem. Below is a list of the property managment staff who provide building maintenance and services.
To reach your Property Manager or Assistant Property Manager, call our main phone number at (212) 860-8821 and dial their extension.
Property Management Staff
E. Steven Cruz, Director of Property Management, Ext 122
Tony Hernandez, Property Manager, Ext. 126
Alicia Berry, Assistant Property Manager, Ext. 134
Steven Vassall, Property Manager, Ext. 125
Maria Martinez, Assistant Property Manager, Ext. 128
Paula Richardson, Site Manager Canaan House, Ext. 6656
Max Grullon, Assistant Site Manager Canaan House, Ext. 6655
Nancy Paz, Site Manager Canaan House, Ext. 4631
Nitia Vaz-Smith, Social Service Coordinator, Carlos Rios Ext. 6313
Andrew Melendez, Receptionist, Ext. 101
Yani Yapor, Leasing Coordinator, Ext. 105
Shanna Williams, Leasing Coordinator, Ext. 120
Anita Benitez, Commercial & Legal Coordinator, Ext. 130
Sam Gonzalez, Construction Manager, Ext. 6870
Craig Harty, Facilities Manager, Ext. 6873
Angel Guilbe, Assistant Facilities Manager Ext. 6871
Connie Riveria, Dispatcher, Ext. 6872
Treclyn Shand, Tenant Service Coordinator, Ext.121 Ext. 121