Property Management

Hope Community's Property Management Department: Rebuilding Neighborhoods One Block At A Time!

One of Hope Community’s primary institutional goals has been to enhance its Property Management operations.  Under the direction of a highly accomplished Director of Property Management, the department has implemented new and much more effective property management software, increased rent collection rates to above industry standard, and worked to ensure the highest possible level of customer satisfaction. 

Hope’s medium-term goal is to develop our Property Management Department to the point that we can market its services to a wide range of other uptown property owners.

The Property Management Department services over 1,300 affordable apartments in more than 78 buildings throughout East Harlem.  Below is a list of the property managment staff who provide building maintenance and services.

To reach your Property Manager or Assistant Property Manager, call our main phone number at (212) 860-8821 and dial their extension.

Property Management Staff

E. Steven Cruz, Director of Property Management, Ext 122

Tony Hernandez, Property Manager, Ext. 126

Alicia Berry, Assistant Property Manager, Ext. 134

Steven Vassall, Property Manager, Ext. 125

Maria Martinez, Assistant Property Manager, Ext. 128

Paula Richardson, Site Manager Canaan House,  Ext. 6656

Max Grullon, Assistant Site Manager Canaan House, Ext. 6655

Nancy Paz, Site Manager Canaan House, Ext. 4631

Nitia Vaz-Smith, Social Service Coordinator, Carlos Rios Ext. 6313

Andrew Melendez, Receptionist, Ext. 101

Yani Yapor, Leasing Coordinator, Ext. 105

Shanna Williams, Leasing Coordinator, Ext. 120

Anita Benitez, Commercial & Legal Coordinator,  Ext. 130

Sam Gonzalez, Construction Manager, Ext. 6870

Craig Harty, Facilities Manager, Ext. 6873

Angel Guilbe, Assistant Facilities Manager Ext. 6871

Connie Riveria, Dispatcher, Ext. 6872

Treclyn Shand, Tenant Service Coordinator, Ext.121 Ext. 121